Etiquette
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When should you stand to benefit from the treatment? We recommend that you arrive at the Spa Reception at least 20 minutes prior to the scheduled surgery to have the time to dress up and fill in an advisory. If you want to take full advantage of the attractions located in our Spa we recommend to attend an hour earlier. |
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What to consider before you use the spa treatment? It is recommended not to drink alcohol and do not eat heavy meals before treatments and use of the sauna and steam room and jacuzzi. Do not remove hair from your legs before surgeries pilingujacymi. Limit the intensity of sun exposure to sun burns do not negatively affect the comfort of treatments. |
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What to wear during your stay at the Spa? For your comfort we have prepared a towels footwear during your stay at the Spa. People who use the hot tub should have their own swimwear. |
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What should you wear during spa treatments? You can wear anything in which you feel comfortable. Especially for you we have prepared a disposable underwear, shoes and comfortable bathrobes and towels |
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Where can I leave jewelry and valuables? We suggest that you leave all valuables in the hotel rooms or entrusted to hold the reception. Spa is not responsible for any lost items. |
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| Treatments | |
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Who will help me choose the right treatment? Our Spa receptionists are happy to help you in choosing the right treatment and therapists are at your disposal to answer any questions. |
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Can I choose the person who will perform my treatment? Yes, but we can not guarantee his/her availability at any given time. However, we can assure you that all our therapists are trained to protect and respect your privacy. |
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How to continue traetments at home? After the treatment, the therapist will inform you on how to care at home. |
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| Health | |
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Can I have a spa treatment if I am pregnant? We offer specially dedicated treatments for pregnant women. Our staff will help you choose the appropriate and safe treatment. |
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My health is not the best - what then? Please inform us of any health problems, allergies or injuries that may affect the course of treatment and quality of service for Spa. |
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| SPA informations | |
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What etiquette prevails in Spa? Our Spa is a place of exceptional tranquility and relaxation. Please respect the rights of others to guests privacy and do not use cell phones. Smoking is strictly prohibited throughout the Spa. |
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What if I miss my appointment? Tardiness shorten your treatment. Please keep in mind the lack of prolongation of treatment that began with a delay. |
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How can I pay for the services at the Spa? Cash or credit card. Guests can add Spa bill to the room bill. |
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What is the cancellation policy of treatments? Please all cancellations to be made at least 24hrs. before the time of the start of treatment to avoid 50% of the charge of the surgery. Canceled in less than 12h. before the start of the treatment effect of COD charges 100% of the surgery. |
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What happens if I forget about the treatment? Please - do not forget! You will lose the treatment without the right of refund. |
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Are children allowed in the Spa? Children under the age of 16 may stay at the Spa only if accompanied by an adult who recorded this fact in the front desk Spa - as the person responsible for the child. Up to 4 children can stay at the Spa at the same time. |
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Do you give tips at the Spa? Tipping in our Spa is a voluntary recognition for the outstanding quality of service. |
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Thank you- Spa employees.
All times are determined by Spa reception.
For more information, please contact: +48 34/37 37 890, spa@zameklubliniec.pl
